FAQs
What is included in the Moxie Kids Craft Box?
Your craft box includes absolutely everything you need to complete 4 awesome crafts. Each box is designed around an exciting theme and comes with full-colour step-by-step instructions. All you may need is your own pair of scissors.
What age is Moxie Kids Craft Box suitable for?
We have designed the crafts for children age 4 to 10.
I have two children between 4 and 10. Will they be able to share the box?
We have the option to “Add a Sibling” to your craft box. This costs R100 per box and ensures that there are enough supplies in the box for two children to share happily. (For example, each child might receive his/her own canvas and paintbrush, but will share a paint set). Alternatively, you can purchase a box for each of your children.
Can I purchase a box as a gift?
Yes absolutely! Moxie Kids Craft Box makes an excellent gift! Make your selection and we’ll deliver it straight to the recipient. Alternatively, pop us an email on hello@moxiekids.co.za for a personalised gift certificate that you can print and put inside the birthday card.
Will my child be able to do the crafts on their own?
All our craft boxes come with full-colour step-by-step instructions that are easy for anyone to follow. Younger kids will need help from a parent, nanny or grandma, but older children who can read and easily follow instructions may be able to complete the crafts alone. We recommend exploring your Moxie Kids Craft Box together! – it’s a wonderful opportunity to spend quality time with each other and make special memories.
When will I receive my box?
Orders are sent out as soon as payment has cleared. Delivery usually takes 1-3 business days.
Where do you deliver to?
We offer courier delivery within South Africa.
Do you deliver outside of South Africa?
We don’t offer international delivery at this stage.
How do I update my delivery address?
You can log into your account on www.moxiekids.co.za and update your delivery address there. Alternatively, send us an email (hello@moxiekids.co.za) and we’ll update the address for you.
Do you accept returns and refunds?
We do not accept returns or refunds. If your craft box has an inherent defect, please email us on hello@moxiekids.co.za and include a picture so that we can sort it out for you or replace the box if necessary.
What are the payment options?
You can pay via credit card, debit card or Instant EFT through our online shop. All payments are secured through PayFast. If you prefer, send us an email on hello@moxiekids.co.za for email orders (with EFT payment).